About

Hriddhi Doley is a result-oriented techno-management professional with over 13 years of experience in retail supply chain management and digital transformation. She is skilled in project management, end-to-end business analysis, process mapping, system implementation, and service delivery. Hriddhi has worked with various clients in designing and assessing processes for process efficiency and IT enablement. Hriddhi's experience includes working as a Senior Consultant for Strategy and Architecture at Pricewaterhouse Coopers Ltd (PwC), Senior Manager for IT Services at MH Alshaya Co WLL, and in Bosch and Petbarn Australia. She holds a B.Tech in Computer Science & Engineering from IIT Guwahati, an MBA from IIM Calcutta, and a Master of Logistics & Supply Chain Management from the University of Sydney, with a scholarship from the Government of Australia. Hriddhi is a certified Scrum Master, PMI PMP, Prince 2 Practitioner, ITIL V.3, Six Sigma Green Belt, and APICS CSCP. She is currently working as an IT Manager for Technology & Digital Services at Chanel ANZ, managing client solutions and digital - CRM and Ecommerce. Her responsibilities include program and project management, vendor management, and managing budgets. Hriddhi has been recognized for her outstanding contributions to Chanel during 2021 and as a TDS Ninja during the APAC Technology and Digital Services (TDS) Townhall in 2022. In her past roles, Hriddhi worked as a Senior IT Analyst/IT Business Partner at Chanel, managing retail and corporate solutions, and as a Lead Business Analyst at Greencross Limited, implementing Microsoft Dynamics ERP (Business Central) and LS Retail POS. Hriddhi's education history includes an MBA from the Indian Institute of Management, Calcutta, a B.Tech in Computer Science and Engineering from the Indian Institute of Technology, Guwahati, a Master's degree in Logistics, Materials, and Supply Chain Management from the University of Sydney Business School, and an internship at Universidad de Chile in Ambient Talk and Digital Home. Hriddhi's tech stack includes expertise in parts-of-speech. With her extensive experience in project management and digital transformation, Hriddhi is a valuable asset to any organization looking to streamline their processes and improve their IT enablement.